I started the course hopefully rather than expectantly but very quickly grew in confidence (of a successful outcome) as the the expertise and professionalism of approach became clear from the outset. Ana is a great listener and has a seemingly bottomless pit of knowledge of the subject matter. She has been incredibly supportive, particularly helpful when progress seems to be slow or stunted, and is a lovely caring person. I would have happily paid a good deal more ( not that I am advocating it ! ) for such a comprehensive, important and ultimately very successful course, and fully recommend it to anyone who has a problem sleeping, no matter how serious or entrenched.